About the AI assistant
What it does
Answers administrative questions, explains our process, collects your consultation request, books a video consultation and passes your case to a coordinator.
What it never does
Diagnose conditions, assess photos or X-rays, recommend medicines, promise results, or quote prices.
Human handover
Type “person” or press “Talk to a person” at any time. A coordinator who speaks your language continues the conversation.
Language
The assistant replies in the language you choose. It may suggest a different language if you write in one, but it never switches without asking.
Quality and records
Answers come from a knowledge base approved by the clinic. Conversations are logged so staff can review quality. Medical translations must be checked by qualified reviewers before real use.
Translation prepared for the demo; requires review by a qualified native speaker before real use.